1.Question: Is English supported in app?

Answer: Yes, you can adjust the phone system language as you want, and then reopen the app to display the language you want.
2.Question: How to link to the network?

Answer: Please shut down your 5G data network and connect with 2.4 GHz WiFi. Our product can only connect with 2.4 GHz WiFi.

3.Question: What can I do if The app does not send me the six digit code ?

Answer: If you cannot receive the verification code, you can contact the following email ipstube.com.

Or you can check for updates again and switch to version 1.09 here. You can set it up through the experience mode without logging in.

4.Question: What we can do if the light No screen displayed after power on or black screen?

Answer: If the power is turned on and the display is not displayed, it may be due to the product's slow response. You can plug the Type-c interface of the linked product back in and restore it to normal.

5.Question: How to do if the weather and time no shown?

Answer: a.Set the location of the weather first;

               b.Synchronize weather time;

Glow tube detailed function operation video website：

1、https://youtube.com/shorts/TUDHrzlO4Wc?feature=share
2、https://youtube.com/shorts/D4QTQf499bE?feature=share

3、https://www.youtube.com/shorts/2oVcxGgwcJs

4、https://www.youtube.com/shorts/HhPDx3YJUuc

Product name: IPS TUBE

Screen: 1.14 inches, 178-degree color screen

Resolution: 135*240DPI

Input voltage: DC 5V

Power interface: TYPE-C

Material base: Aluminum alloy

Glass tube: Quartz glass

【IPS Tube Clock Support 12/24h Format】IPS Tube clock support to Wi-Fi time calibration and switch between 12 hours to 24 hours setting. A huge library of dial styles is at your disposal, or you can DIY the settings to your liking.

【Powerful Function Combination】: In addition to the clock function, the product also features a multimedia electronic album and weather mode. Users can upload photos to create an electronic album, conveniently browse precious memories, and quickly access daily weather information.

【High-Quality Visual Experience】: With a 1.14-inch IPS display and a high-definition resolution of 135x240, the product delivers an exceptional visual experience. Users can enjoy clear and lifelike displays, where every detail is easily visible.

【Convenient User Experience】: No assembly required, the product is delivered as a finished product. Made with a one-piece formed aluminum alloy material, it boasts a power-off memory function that retains the settings, eliminating the need for reconfiguration after shutdown.